FAQ
How to Shop at Pieretti
These Terms and Conditions apply to all online purchases made through www.pierettijoyas.com. By placing an order through our website, you agree to these terms and our Privacy Policy. Please review them carefully before completing your purchase.
Shopping at Pieretti is simple:
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Select your preferred product category
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Explore product details, images, sizes, materials, and pricing
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Add your selected items to your cart
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Enter your shipping information
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Choose your payment method
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Confirm your order
You will receive a confirmation email once your order is placed, and another email with tracking information once your order has been shipped.
International Orders
Yes, we ship internationally through DHL or other selected carriers. Delivery times vary depending on the destination country and customs procedures.
Once your order has been shipped and tracking information has been provided, the customer is responsible for contacting the local courier for updates regarding delivery status.
Pieretti is not responsible for lost, stolen, or delayed packages once shipped.
International customers are responsible for all shipping fees, customs duties, taxes, and import charges that may apply.
Please note that deliveries to certain countries may experience extended shipping times due to customs regulations and local restrictions.
Payment Methods
We accept the following payment methods:
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Credit Card
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Debit Card
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PayPal
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Zelle
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Venmo
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Bank Transfer
Card payments are securely processed through PayPal.
For Zelle, Venmo, or bank transfers, payment instructions will be sent via email after your order is confirmed. Payment must be completed within the indicated timeframe for the order to be processed.
Any banking or currency exchange fees are the responsibility of the customer.
Jewelry Care
To preserve the beauty and longevity of your Pieretti pieces:
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Avoid direct contact with perfumes, lotions, hairspray, and other beauty products
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Remove jewelry before swimming, showering, or exercising
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Clean gently with a soft cloth and mild soap
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Store each piece separately to avoid scratches and tangling
Our pieces are crafted with high-quality materials, including 18k gold plating and sterling silver finishes. As with all plated jewelry, natural fading may occur over time depending on skin pH, moisture, and exposure to chemicals.
Materials
Most Pieretti pieces are crafted using a bronze base metal and finished with 18k gold plating or sterling silver plating.